Yes, within TRAI's rules for commercial communication: scrub against DND, respect calling windows, identify yourself, offer opt-out and keep consent records. Convigent builds these checks into every campaign; confirm current requirements with your compliance team.
Outbound calling
Outbound calls that go out on time and log themselves
Run appointment reminders, EMI and renewal follow-ups, lead qualification and reactivation campaigns with AI voice agents that respect DND, calling windows and consent.
Outbound AI calling uses voice agents to place calls from a list or CRM segment — reminders, payment follow-ups, lead qualification, surveys, reactivation — hold a real conversation, and write the outcome back to your CRM. Convigent's outbound agents check the national DND registry, respect calling windows, detect voicemail, cap retries and transfer to a human when a caller shows intent.
Why it works
What changes on day one
DND and consent built in
Lists are scrubbed against the DND registry before dialling; consent is recorded per contact.
Conversations, not robocalls
The agent answers questions, handles objections and reschedules — it does not just play a recording.
Outcomes written to your CRM
Confirmed, rescheduled, not interested, call back later — logged automatically with the transcript.
Human transfer on intent
When a lead says 'yes, tell me more', the agent hands off live to a rep.
EMI reminder · Hindi
Haan, EMI kal tak kar dunga.
Theek hai, main kal ka reminder note kar leti hoon. Payment link WhatsApp par bhej doon?
Watch the live demo How it works
Live in days, not quarters
Most teams take their first live call within three business days.
- 01
Connect your number and tools
Forward your existing line or port it in. Plug in your calendar, CRM and WhatsApp in a few clicks.
- 02
Design the conversation
Pick a voice, choose languages, and describe what the agent should do. Test it on a real call in minutes.
- 03
Go live and watch it work
Every call transcribed, every action logged, every handoff summarised. Tune from the dashboard as you learn.
FAQ
Questions, answered
Everything teams ask before their first call goes live.
Thousands per hour if needed, with pacing you control so your team can handle the transfers.
Yes, campaigns can dial from your registered business numbers.
Integrations
Works with the tools you already run
Connect your CRM, WhatsApp, calendar, payments and phone system in minutes. No rip-and-replace.
- WhatsApp BusinessMessaging
- Zoho CRMCRM
SalesforceCRM- HubSpotCRM
- RazorpayPayments
- Google CalendarScheduling
- ZendeskHelpdesk
TwilioTelephony
SlackAlerts
Microsoft TeamsAlerts- Google SheetsData
- ZapierAutomation
Also works withPaytmPhonePeShopifyNotionGmailand a REST API for everything else.
Put an agent on your line this week
We set it up with you on the first call — in the languages your customers actually speak. No credit card, live in days.