Practical guides — no hype — on replacing IVR, handling Hinglish, staying compliant on outbound, and running your phones with AI.
IVR menus lose callers. AI voice agents hold a conversation in Hindi, English or Hinglish and finish the task. Here is the practical difference, with examples from clinics, logistics and real estate.
Indian callers switch languages mid-sentence. A voice agent that handles only one language breaks on the first 'thoda sa'. How code-switching works in Convigent and why it matters for conversion.
Before you run reminders, EMI follow-ups or reactivation campaigns with an AI voice agent, make sure the basics are covered: DND scrubbing, consent, calling windows and identification.
We set it up with you on the first call — in the languages your customers actually speak. No credit card, live in days.
