Appointment booking and rescheduling, order and delivery status, service requests, FAQs about hours, prices and locations, lead capture and qualification, and payment link delivery over WhatsApp.
Call answering
AI call answering for businesses that live on the phone
Replace missed calls and voicemail with an AI call answering service that picks up instantly, resolves the request or routes it, and logs everything to your CRM.
An AI call answering service uses voice agents to pick up business calls instantly, understand the caller's request in their own language, resolve it (book, confirm, inform, reschedule) or route it to the right person, and log the outcome to your CRM. Convigent provides this for Indian businesses in Hindi, English and eight regional languages, 24/7.
Why it works
What changes on day one
Zero missed calls
Every inbound call is answered — no queue, no voicemail, no 'we'll call you back'.
Resolves, not just records
Bookings, confirmations, order status and FAQs are completed on the call, not passed on as messages.
Logs to your CRM automatically
Transcript, intent, outcome and next step land in Zoho, Salesforce or HubSpot without anyone typing.
Scales with your busiest hour
Handle 5 or 500 simultaneous calls at the same quality.
Home services · Hindi + English
AC service ke liye technician kab aa sakta hai?
Kal subah 10 se 12 ka slot available hai. Aapka address Jubilee Hills wala hi hai? Main book kar deti hoon.
Watch the live demo How it works
Live in days, not quarters
Most teams take their first live call within three business days.
- 01
Connect your number and tools
Forward your existing line or port it in. Plug in your calendar, CRM and WhatsApp in a few clicks.
- 02
Design the conversation
Pick a voice, choose languages, and describe what the agent should do. Test it on a real call in minutes.
- 03
Go live and watch it work
Every call transcribed, every action logged, every handoff summarised. Tune from the dashboard as you learn.
FAQ
Questions, answered
Everything teams ask before their first call goes live.
They are transferred live to a person you choose with a written summary, or the agent takes a message and creates a task in your CRM.
No. Forward your existing number to Convigent or port it in — callers keep dialling the number they know.
Integrations
Works with the tools you already run
Connect your CRM, WhatsApp, calendar, payments and phone system in minutes. No rip-and-replace.
- WhatsApp BusinessMessaging
- Zoho CRMCRM
SalesforceCRM- HubSpotCRM
- RazorpayPayments
- Google CalendarScheduling
- ZendeskHelpdesk
TwilioTelephony
SlackAlerts
Microsoft TeamsAlerts- Google SheetsData
- ZapierAutomation
Also works withPaytmPhonePeShopifyNotionGmailand a REST API for everything else.
Put an agent on your line this week
We set it up with you on the first call — in the languages your customers actually speak. No credit card, live in days.