Yes — it knows each doctor's schedule, department and services and books accordingly.
Healthcare
The front desk that answers at 2am in the patient's language
Appointment booking, reminders, report-ready calls and after-hours triage for clinics, hospitals and diagnostic labs — in Hindi, English, Telugu, Tamil and more.
For clinics and hospitals, an AI voice agent answers patient calls 24/7, books and reschedules appointments into the practice calendar, sends WhatsApp confirmations and reminders, notifies patients when reports are ready, and routes urgent calls to on-call staff. Convigent hosts call data in India and supports 10 Indian languages.
Why it works
What changes on day one
Fewer no-shows
Every booking gets a WhatsApp confirmation and a reminder with a reschedule link.
After-hours coverage
Evening and weekend calls are answered and triaged instead of going to voicemail.
Report-ready and follow-up calls
Outbound calls tell patients their reports are ready or remind them of follow-ups.
Data stays in India
Recordings and transcripts are hosted in Indian data centres with configurable retention.
Diagnostic lab · Hindi
Mera blood test report aa gaya kya?
Ji, aapka report ready hai. WhatsApp par bhej doon, ya aap collect karna chahenge?
Watch the live demo How it works
Live in days, not quarters
Most teams take their first live call within three business days.
- 01
Connect your number and tools
Forward your existing line or port it in. Plug in your calendar, CRM and WhatsApp in a few clicks.
- 02
Design the conversation
Pick a voice, choose languages, and describe what the agent should do. Test it on a real call in minutes.
- 03
Go live and watch it work
Every call transcribed, every action logged, every handoff summarised. Tune from the dashboard as you learn.
FAQ
Questions, answered
Everything teams ask before their first call goes live.
Encrypted in transit and at rest, hosted in India, with DPDP-aligned consent and deletion workflows.
Convigent integrates via API with most HMS and practice management systems; ask us about yours.
Integrations
Works with the tools you already run
Connect your CRM, WhatsApp, calendar, payments and phone system in minutes. No rip-and-replace.
- WhatsApp BusinessMessaging
- Zoho CRMCRM
SalesforceCRM- HubSpotCRM
- RazorpayPayments
- Google CalendarScheduling
- ZendeskHelpdesk
TwilioTelephony
SlackAlerts
Microsoft TeamsAlerts- Google SheetsData
- ZapierAutomation
Also works withPaytmPhonePeShopifyNotionGmailand a REST API for everything else.
Put an agent on your line this week
We set it up with you on the first call — in the languages your customers actually speak. No credit card, live in days.